Clients

Case Studies

Case Study – 1

One large NBFC was launching multiple loan products in 17 locations across India within a span of 4 weeks. Though the organisation is very large but the infrastructure and other set up was to handle other product and the company did not wanted to combine the products. They shared their plans with us and within 3 weeks we were ready with complete office infrastructure in all 17 locations, experienced manpower for application processing, field team for credit profile and document verifications. New products were launched very successfully and without any hindrance.

Case Study – 2

A very big Indian business house was finding it difficult to handle their employee background screening process. The issue was to check and verify the background of people coming from rural places. They had tried services of other companies before but not getting desired results. ASTUTE took over the assignment and started delivery as per the expectations. Turn around was not only met but it was faster than the time limits decided. This could happen because of our geographical spread, trained resources and advanced technology tools.

Case Study – 3

There are many NBFCs in the vehicle finance business. The volume of business depends on penetration and of course the product offering. However, it is very difficult to ensure that people across branches are following uniformed document compliance (KYC, Legal, Verification and product policy related) and ensuring that portfolio quality is maintained. One of our clients was having the same concern over documentation quality and policy adherence being followed by branches or not. We set up a centralised audit team to verify 100% disbursed files. This helped the client significantly. We could identify the branches which were not following the norms. This helped our client reduce their first bounce rate by close to 4% in subsequent months. We have developed scoring mechanism also based on which performance of a branch is decided.