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Services

Welcome To ASTUTE

ASTUTE was established in 2005 by professionals with specific focus on credit and risk management related services catering to financial services industry. That was the period when retail loans segment was touching new heights year after year. ASTUTE’s contribution was significant in preventing fraud losses and ensuring better portfolio quality thereby improving the bottom line of its client’s.

Once ASTUTE had established its credentials and standing in the field of credit and risk management, it promoted two more entities in 2008 with a clear focus on providing service delivery platform to its clients. ASTUTE has combination of both back end processing team and field team with a team size of more than 2500 people on board.

ASTUTE offers a wide range of services like Background checks, Due diligence checks, Credit profile verifications, Pay roll processing, Document / data processing services, Credit and risk management, other HR related services, Field support services, Training, Audits, Debt Management and Recovery services. Some of the services are tailored to suit client specific needs.

Astute is head quartered at Pune. Central process management team and Key accounts managers besides some senior management team member are based out of Pune. Other key personnel are based at various strategic hubs of the country. Astute has robust infrastructure and facilities at 150 offices across 19 states of India. From these offices, the reach is extended to an additional 700 locations.

Quality Policy

We, at Astute are committed to achieving higher quality standards in providing field support services including fraud risk management, debt collection and data processing for Banking, Insurance, Telecom, Financial Institutions and related industries ensuring customers' satisfaction every time.

Quality Objectives :

  • Becoming most preferred organization in our area of Operations
  • Geographical expansion
  • Building lasting relationships with customers
  • Addition of new service products
  • Optimizing profits

ASTUTE VISION STATEMENT

“OUR VISION IS TO EVOLVE INTO A STRONG, SOUND AND COMPETITIVE SOLUTION PROVIDER WHILE PROVIDING INTEGRATED SERVICES TO PRINCIPALS FROM ALL SEGMENTS, LEVERAGING ON TECHNOLOGY AND HUMAN RESOURCES, ADOPTING THE BEST ETHICAL PRACTICES AND FULFILLING CORPORATE AND SOCIAL RESPONSIBILITIES.”

News

  • With the increase of fake banking institutions in Mizoram, the state government has asked the people to be cautious against such companies. In a public notification, the Directorate of Institutional Finance & State Lottery said, such fake companies and fake financial institutions are mushrooming in the state promising high rate of interest for money deposited in their companies. The department also asked the people to invest their hard earned money only to invest in recognized banks and financial institutions.
  • A recent fraud survey report from KPMG suggests that 75% of respondents feel that fraud in corporate India is on rise.
  • In the same report 81% of the respondents perceive financial statement fraud as a major issue.
  • Employee fraud is not uncommon. The trend from KPMG survey report depicts that employees have caused significant damage to the organisation by committing fraud.
  • 49% of the respondents feel that conducting background checks of employees and suppliers can aid in mitigating the supply chain fraud risk.

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